If you're experiencing a problem, please browse our Support Page. If your answer is not there, fill out and submit the following problem report form.

At Your Door Computers will review the problem and promptly contact you regarding solution. 
No charges will be applied until At Your Door Computers contacts you and you agree to the terms.

When you submit your problem report, it will be entered into our database for tracking purposes. It will be associated with the account information entered below. 

Please be as specific as possible when describing the problem.

Problem Report Form

1. Please provide us with the following account information:

          Name:    
          Phone:   
          E-mail:  
   

2. Are you a new At Your Door Computers customer?
   Yes      
   No
   
   NOTE: At Your Door Computers will contact you before any charges are incurred.

3. What operating system are you using?
   Windows XP Home Edition Windows XP Professional Windows Vista Home Basic Windows Vista Home Premium Windows Vista Business Windows 7 Home Premium Windows 7 Professional Windows 7 Ultimate Windows 2003 Server Windows 2003 Small Business Server Windows 2008 Server Windows 2008 Small Business Server Macintosh OS X Linux Other Other:

4. Please enter a brief one-line description of the problem:
   
   (example: "Unable to send email")

5. If the problem is reproducible, please list the steps required to cause it,
   leaving a blank line between steps:
   
   (example:"1. Create a new file. 2. Insert some text ...")
   
   If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:
   
   (note: it is much harder for us to fix non-reproducible bugs)

6. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:
   

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